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Katie
Joined: 27 Jul 2006
Posts: 29
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 Posted: Thu Sep 14, 2006 6:31 pm Post subject: Festive Bingo |
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[color=blue:0c90840c48][i:0c90840c48][b:0c90840c48]Hi All,
I just wanted to share an experience with you.
We sent out a Festive Bingo Mailer that offered $7 FREE for all players. A bunch of players wrote me telling me that they did not receive the bonus in their account.
Immediately I contacted a representative at Festive Bingo and she addressed me that the bonuses sometimes take 4-5 hours until they land in the player account.
GREAT customer service by Festive Bingo. Within an hour I had a response from her and was able to get back to the players to let them know that their bonus was on the way.
Keep the comments coming!
Katie
katie@bingobones.com [/b:0c90840c48][/i:0c90840c48][/color:0c90840c48] |
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StaceySummer
Joined: 25 Oct 2005
Posts: 160
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| Posted: Fri Sep 15, 2006 7:33 pm Post subject: |
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I was one of those people. Thanks Katie, you were a great help!  |
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Katie
Joined: 27 Jul 2006
Posts: 29
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| Posted: Tue Sep 19, 2006 7:19 pm Post subject: |
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[color=blue:ceb89b0105][i:ceb89b0105][b:ceb89b0105]Anytime Stacey,
Glad I could help!!  Let me know if you have anymore questions![/b:ceb89b0105][/i:ceb89b0105][/color:ceb89b0105] |
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Johnhot
Joined: 21 Apr 2006
Posts: 58
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| Posted: Fri Sep 22, 2006 8:28 pm Post subject: |
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| I got that mailer about their new promotion Katie... looks good! Thanks! |
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Katie
Joined: 27 Jul 2006
Posts: 29
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| Posted: Fri Sep 22, 2006 8:29 pm Post subject: |
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[color=blue:01463a6ba6][i:01463a6ba6][b:01463a6ba6]That's what I'm here for JohnHot! Gotta deliver the best promotions to our players
Enjoy!
Katie[/b:01463a6ba6][/i:01463a6ba6][/color:01463a6ba6] |
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